Frequently Asked Questions – FQAs

You can contact the customer service team of our store through email, phone, or live chat. Be sure to provide your order number and as much detail about the issue as possible to help our customer service team assist you more effectively.

Yes, typically, we will have a policy in place that allows customers to return or exchange items that are damaged or defective upon arrival. Depending on the issue, the online store may offer a refund, replacement, or other solution to resolve the issue.

It is important to carefully review the return policy of our store before making a purchase to ensure that you understand the details of the policy and are comfortable with the terms.

The customization options available on our website include the ability for customers to customize the name, number, and color of the product based on their own ideas and preferences. We want to make it as easy as possible for customers to create a personalized and unique product that reflects their individual style and interests. Simply tell us your ideas and we will work with you to create the perfect customized product. This type of customization can be particularly popular for sports jerseys, t-shirts, hats, and other clothing items.

If you encounter any issues, you can contact our customer service team for further assistance. It is important to note that if your order has already been shipped, it may not be possible to change the shipping address. In this case, you may need to contact the carrier unit or wait for the package to be returned and then arrange for it to be shipped to the correct address.

Typically, discount programs are offered during special occasions such as Black Friday, Christmas, Halloween or other promotional events. Usually, the terms and conditions of the discount program, as well as the time frame, will be clearly stated on the website or through email or notifications on our store’s homepage.

We accept payments through PayPal, which allows customers to securely pay using their PayPal account balance, bank account, or credit card.

We strive to offer a variety of payment options to make it as easy and convenient as possible for customers to make purchases on our website.